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The Best Outsourced Technical Support for Web Hosting Companies

Make Your Website Hosting service issue-free with 24/7 Expert Hosting Support
Web Hosting services are critical to make any website or web page accessible via the Internet. The best way to standout from rest of the web hosting companies is by providing incredible customer service and technical support . Ideamine provides the web hosting technical support needed to make your servers up and running 24/7.  Our services are tailored to your specific requirements.

Make your hosting services affordable by outsourcing 24/7 technical support to Ideamine

Dedicated admin plan

Our dedicated admin plan includes a skilled professional of our company working for your firm as a server admin. They will be working 8 hours a day, 5 days a week and will help you solve L3 level problems. Hire a system admin offshore with us to enjoy space and cost savings.

Dedicated team plan

Our team plans help to shape your web hosting services effectively. Our semi-dedicated plan is for enterprises that have not yet fully evolved and are handling a relatively smaller customer base. In our dedicated plan, you get guaranteed response within 30 minutes, while with other ones the time extends to 45 minutes

Semi dedicated team

Our committed team of experts ensures the smooth and consistent functioning of your web hosting. Ideamine team will be performing security audits and PCI scans to ensure optimum functioning of your servers.You get many advantages of having a fully dedicated support team.

Benefits of Leveraging Our Webhosting Support Services

Dedicated Team Of Experts

Our team of experts maintains the web hosting accounts of each of our clients on an individual basis. They strive to bring innovative offerings to the webhosting industry.

24X7 Chat Support

With our outsourced web hosting support, you can chat 24×7 with our certified experts who will guide you through efficiently resolving your web hosting issues.

Performance Monitoring

With constant monitoring, our team ensures smooth functioning of your server through a variety of specialized techniques. They also tune your server for better performance.

Assured Promptness And Efficiency

As the consistency of the personnel is maintained, our Redhat/Microsoft certified admins are trained to be more efficient in their working, turnaround times, and deadlines

Avoid Hiring and Training Overheads

As your firm will not be directly paying a web hosting support team as a part of your internal staff, you will be minimizing operational costs, thereby increasing your ROI.

Wide Spectrum of Support Services

Our admin personnel can perform server administration, help desk support, as well as live chat support apart from other services which you might require assistance with.

Security Audits

The team will also be performing security audits and PCI scans to ensure optimum functioning of your server.

Expert Handling

Our team is capable of solving L1, L2 and L3 issues. L3 is the worst situation a firm can generally face with its servers. We help to solve even the most complex issues.

Client Testimonials

Lets talk business

Talk to us. Tell us what your business is about and what your needs are. Let our expertise flow into your business and transform it!

Need an emergency support?

We are at your service 24/7 to help you with your server needs. Call Server Ambulance